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02 Dead ends Solved by the ACT package

Fix product discovery where it breaks: the moment of intent.

Turn blind-spots to find-spots.

Shoppers type one intent dozens of ways. searchHub shapes intent as they type, then rewrites every variant to the proven query — all before your engine looks anything up. It runs continuously, without hand-built synonym lists — and you can override any rewrite.

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One intent · two acts
01
Shape
as they type
running sho
running shoes waterproof
02
Rewrite
every variant → one query
running shoe jogging +4 running shoes
The whole intervention at the moment of intent — all before your engine sees a thing.
The problem

Shoppers reveal intent step by step. But every touchpoint guesses alone.

A shopper rarely tells you what they want in one go. They type a query, fix a typo, rephrase, click a suggestion, refine again — a trail of small interactions that only makes sense as a whole. And e-commerce data is sparse: most queries appear only a handful of times, so no single interaction carries enough signal to call intent reliably. In a world this sparse, every interaction counts — intent only becomes verifiable when that whole trail is aggregated into one view. No individual touchpoint has that view.

And an AI product-discovery engine won't have it either: it's just one more touchpoint interpreting the same noise, one query at a time.

The fix

Shape intent as they type.

Guide discovery even before the first keystroke. searchHub surfaces the different purchase intents hiding inside one keyword — typo-free, duplicate-free, ordered by what actually converts — so shoppers reach the right products before they even hit enter.

Raw autocomplete
running shoos
running shoes
running shoe
runing shoes
nike (no results)
smartSuggest
running shoesfootwear
running jacketapparel
running watchelectronics
running socksaccessories
Fully user generated, without typos, without duplicates. It speaks user language and bridges the gap between users and catalog.
Optimize the outcome

Rewrite every variant to the proven winner.

People search for the same thing in dozens of ways. searchHub groups all of those spellings, typos and phrasings together, picks the one that performs best, and quietly swaps it in before your engine looks anything up — so every shopper gets the results of the best-performing search. And when a curated page is the better answer, smartRedirects sends them straight there instead.

Replace the query, not the engine.
What shoppers type
running shoes running shoe jogging shoes shoes for running runnig shoes runningshoes
What your engine receives
running shoes
intent
Thousands of spellings collapse to one proven query. No synonym maintenance.
The result
62%
fewer abandoned searches
+28%
more revenue-relevant search traffic
4.63%
search-user conversion vs 2.77% site average
One retailer, first quarter after launch · conversion benchmark: Hello Retail, 2026.
The Act package automatically improves up to 90% of zero- and weak-result journeys with real performance data, while your team keeps control.
searchHub production data.
"Revenue per search shot up +54.4% — confirmed in black and white by the significance tests. At the same time, the order rate from search rose +8.3%."
Head of Online & Performance Marketing, Askari Sport
Askari
"Manual synonym maintenance was extremely time-consuming. searchHub now takes that over — clustering search terms and serving the one with the best conversion rate."
E-Commerce Manager Search, hagebau connect
hagebau
From verified OMR reviews — rated 4.9/5 across 38.
BEHIND THE ACT PACKAGE: ONE INTENT, TWO MOVES
01 · SHAPE
Shape intent as they type
Surface the purchase intents hiding inside each user journey — typo-free, duplicate-free.
02 · REWRITE
Rewrite intent to the right query
Translate journey intent into the catalogue's own language — or route to a curated page.

Two moves, one intent: shape it, then translate it into the catalogue’s own language.

What we solve · the other two
01 GuessworkSpot the journeys with untapped conversion potential. 03 Diminishing returnsRank, retrieve and test on one data loop, so every gain compounds.
The full argument — Why searchHub. What one agent adds to every engine, and everything you keep.

How much shopper intent is your product discovery still leaving on the table?

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