We decided to put search|hub to the test, and the staggering results are in. By using searchHub with one of our customers current search solution, our customer made the following gains: 39.6% improvement on total revenue 39% improvement on revenue per User 25.5% improvement on purchases 6.7% improvement on total clicks on search results Over […]

searchHub is the Most promising start-up of 2017 searchHub by CXP Commerce Experts GmbH for their work on developing and commercializing a system that infuses human understanding into existing search applications by automatically correcting human input and building context around each query. On November 29th 2017 — London — we have been awarded for our […]

We all know about artificial intelligence (AI). But what many of us don’t know is that AI is now an essential component of e-Commerce, and specifically, site-search. AI impacts the site search performance of your marketplace, and is a key success factor in holding a conversation with your customer — and in converting that conversation […]

Which On-Site Search Changes to Watch Most Closely E-commerce site search has been evolving dramatically recently, moving away from a legacy keyword-driven approach, that often yielded inaccurate and confusing results, towards a leaner, more intuitive approach that puts user experience at its heart. The adoption of several worthy to mention technologies played a fundamental role […]

I spent a large portion of my e-commerce search life explaining why searching for “t-shirt” and “tschirts” sometimes yields totally different results in terms of result size, product selection, sorting and visual display. The major part of my job (as may apply for other “Customer Excellence” or “Site Search” consultants out there) was to teach […]